
People operations
Reference buildTwelve coordinator hours back per hire
An agent that orchestrates multi-step, multi-system employee onboarding — accounts, access, equipment, paperwork — and chases what has not happened yet.
Aik nazar mein
- Muddat
- 17 hafte
- Team ka hajm
- 1 fard
- Muahide ki naueeyat
- Nayi tameer
- Project ki qism
- AI aur automation
- Shoba
- B2B SaaS
Kin cheezon se bana
Soorat-e-haal
Challenge kya tha
Onboarding is a dependency graph across systems that do not talk to each other, and the failure mode is silent: a step nobody completed, noticed on the new hire's first morning.
Hum ne kya kiya
Model onboarding as a state machine with owners and deadlines per step, and make the agent responsible for chasing rather than for deciding.
Wo faisle jo aham the
Explicit state per step, not a checklist
Each step has an owner, a deadline and a state. A checklist tells you what should happen; a state machine tells you what has not.
Escalation is the default outcome
Anything incomplete escalates on a schedule rather than waiting to be discovered.
Kya badla
- coordinator time saved per hire
- 12hrscoordinator time saved per hire
- silent failures
- 0silent failures
- 0 — every incomplete step escalates
Roughly twelve coordinator hours saved per hire, with nothing incomplete going unnoticed.
Istemal shuda khidmaat
- Onboarding state machine across HR, IT and access systems
- Ownership, deadline and escalation model
- Coordinator dashboard
Hum kya mukhtalif karte
Har mansoobe mein aisi aik baat hoti hai. Ise shaya karna hi asal nukta hai — jis case study mein koi pachhtawa na ho wo saboot nahi, tashheer hai.
The orchestration mattered more than the intelligence. Most of the value came from modelling the process properly, and only a little from anything the model contributed.
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Case study parhen